德乐生软件开发(北京)有限公司

Company Introduction德乐生软件开发（北京）有限公司CRM Factory brings together the two essentials for CRM – marketing and IT to create a branded customer experience throughout the customer life cycle and beyond – no matter if it starts on the Website, at a flagship store, or as a phone call to a customer interaction center. CRM Factory is part of the MCON group, which also houses MCON and a partnership with incadea Asia-Pacific. We are proud to offer a 360 degree portfolio as a single source supplier for business consulting and strategy, linking them with IT implementations, business intelligence, IT infrastructure and hosting, all backed up by 24/7, follow-the-sun support operations. This means laying the foundation with a thorough CRM strategy, deriving CRM master processes to the specific needs of the market, planning, building and running the necessary systems and the underlying infrastructure to enable the relevant communicative contents to reach your targets. CRM Factory is a global and diversified team of people with backgrounds in the IT, advertising, online and the software industry. We are passionate about joining our forces and working togetherto deliver what are great solutions. Coming from the different corners of the globe we communicate in English and interact respectfully of one another. An offering of some of our services: · Business Consulting· Customer Relationship Management (CRM)· Customer & Vehicle Relationship Management (CVRM)· Data Warehouse (DWH) & Business Intelligence· Dealer Management Systems (DMS)· eBusiness, eCommerce & PortalsOur offices are located in Beijing, Shanghai, Munich, Prague.For more information, please visit: http://www.crm-factory.com.cnCRM Factory德乐生软件开发（北京）有限公司把客户关系管理两个要素（市场和信息技术）融合起来，在整个客户生命周期及其之后为客户创造一种品牌客户体验——无论这种体现始于网站、旗舰店或是客户交互中心。 CRM Factory德乐生软件开发（北京）有限公司隶属MCON GROUP，集团还包括埃蒙坎信息系统集成技术(北京)有限公司，同时与Incadea为亚太伙伴关系。我们作为针对业务和战略咨询唯一的资源提供者，将IT软件实施、商业智能、IT基础设施、虚拟主机整合起来，提供360度业务组合分析，提供全天候服务与支持。 我们为客户提供全方位的客户关系管理策略，在客户关系管控进程中抓取市场的个性化需求，规划、建设和运行必要的系统和基础架构设施, 以达到相关通讯目标。 CRM Factory德乐生软件开发（北京）有限公司是一个全球性的和多样化的团队，这里的员工具有IT、广告、互联网和软件行业背景。我们乐于在团队中共同工作，来寻找最好的解决方案。来自世界的不同国家的员工互相尊重，通过用英语交流和互动。 我们的业务包括:商业咨询客户关系管理(CRM)数据库(DWH)和商业智能经销商管理系统(DMS)电子商务以及电商门户网站我们的办公室位于北京、上海、慕尼黑、布拉格。更多有关公司信息,请访问公司主页：www.crm-factory.euwww.mcon.net, www.serviceplan.com